Bill Hicks is a seasoned executive with a proven track record in technology, sales, customer engagement, and operational excellence. He has led enterprise-wide transformations and built high-performing global teams, with a focus on revenue growth, customer retention, and scalable operations. Previously, Bill served as Global Chief Relationship Officer at UKG, helping integrate Sales and Customer Success after the Ultimate Software–Kronos merger and leading teams responsible for $5B in ARR. He is the Founder of Prism Leadership Advisors and the Chief Strategy Officer at Axsys.AI.